Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how Prolicenses ("Prolicenses", "we", "us" or "our") collects, uses and protects your information when you use the website https://prolicenses.cloud and the platform https://app.prolicenses.cloud (together, the "Services").

Prolicenses is a trade name of LICENCESINFO, a company registered in France (SIREN 898 998 398, SIRET 898 998 398 00017), with its registered office at 149 avenue du Maine, 75014 Paris, France. LICENCESINFO is the data controller for the personal information described in this policy.

1. Information We Collect

• Account information: name, company name, business email address, phone number, billing address and VAT number when you create an account.
• Transaction information: orders, license purchases and invoices. Payments are processed by our payment providers; we do not store full card numbers.
• Mobile phone number: collected when you register or sign in, only to send you verification codes by SMS.
• Technical information: IP address, browser type, device information and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• create and secure your account, including sending one-time verification codes by SMS (two-factor authentication);
• process orders and deliver software licenses;
• provide customer support;
• comply with legal, tax and accounting obligations;
• improve and secure the Services.

3. SMS / Text Messaging

When you provide your mobile phone number and agree to receive text messages, Prolicenses will send you one-time verification codes (two-factor authentication) that you request when signing up or logging in.

• Message frequency varies based on your account activity.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help, or contact us at contact@licencesinfo.com.
• Carriers are not liable for delayed or undelivered messages.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We only share your phone number with the SMS service provider that delivers our messages, and only for the purpose of delivering those messages.

4. How We Share Your Information

We do not sell your personal information. We share information only with:

• service providers that help us operate the Services (hosting, payment processing, SMS delivery, email delivery), who are bound by confidentiality obligations and may only use your data to provide their services to us;
• software publishers or distributors when required to activate or register a license you purchased;
• authorities when required by law.

As stated in Section 3, mobile information and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We keep your personal information for as long as your account is active and as required to meet our legal, tax and accounting obligations. Verification codes are temporary and expire after use.

6. Data Security

We use appropriate technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access to personal data.

7. Your Rights

Depending on where you live, including under the EU General Data Protection Regulation (GDPR), you may have the right to access, correct, delete or export your personal data, and to object to or restrict its processing. To exercise these rights, contact us at contact@licencesinfo.com. You may also file a complaint with your local data protection authority.

8. Cookies

We use essential cookies to operate the Services and, with your consent where required, analytics cookies to understand how the Services are used. You can manage cookies through your browser settings.

9. Children

The Services are intended for businesses and adults. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

11. Contact Us

Prolicenses (trade name of LICENCESINFO) 149 avenue du Maine, 75014 Paris, France SIRET: 898 998 398 00017 Email: contact@licencesinfo.com Website: https://prolicenses.cloud